Terms of Services

These Terms of Service ("Terms") were last updated on Dec. 9, 2022.

IUstaad's mission is to improve lives through learning. We enable anyone anywhere to create and share educational content (instructors) and to access that educational content to learn (students). We consider our marketplace model the best way to offer valuable educational content to our users. We need rules to keep our platform and services safe for you, us, and our student and instructor community. These Terms apply to all your activities on the IUstaad website, the IUstaad mobile applications, our APIs, and other related services ("Services").

If you live in the United States or Canada, by agreeing to these Terms, you agree to resolve disputes with IUstaad through binding arbitration (with very limited exceptions, not in court), and you waive certain rights to participate in class actions.

1. Accounts

You need an account for most activities on our platform. Keep your password somewhere safe because you're responsible for all activity associated with your account. If you suspect someone else is using your account, let us know by contacting our Info@iustaad.com Team. You must have reached the age of consent for online services in your country to use IUstaad.

You need an account for most activities on our platform, including purchasing and accessing or submitting content for publication. When setting up and maintaining your account, you must provide and continue to provide accurate and complete information, including a valid email address. You have complete responsibility for your account and everything that happens on your account, including for any harm or damage (to us or anyone else) caused by someone using your account without your permission. This means you need to be careful with your password. You may not transfer your account to someone else or use someone else's account. If you contact us to request access to an account, we will not grant you such access unless you can provide us with the information that we need to prove you are the owner of that account. In the event of the death of a user, the account of that user will be closed.

You may not share your account login credentials with anyone else. You are responsible for what happens with your account, and IUstaad will not intervene in disputes between students or instructors who have shared account login credentials. You must notify us immediately upon learning that someone else may be using your account without your permission (or if you suspect any other security breach) by contacting our info@iustaad.com. We may request some information from you to confirm that you are indeed the owner of your account.

Students and instructors must be at least 18 years of age to create an account on IUstaad and use the Services. If you are younger than 18 but above the required age for consent to use online services where you live (for example, 13 in the US or 16 in Ireland), you may not set up an account, but we encourage you to invite a parent or guardian to open an account and help you access content that is appropriate for you. If you are below this age of consent to use online services, you may not create aIUstaad account. If we discover that you have created an account that violates these rules, we will terminate your account.

2. Content Enrollment and Lifetime Access

When you enroll in a course or other content, you get a license from us to view it via the IUstaad Services and no other use. Don't try to transfer or resell the content in any way.

3. Payments, Credits, and Refunds

You agree to use a valid payment method when you make a payment. If you aren't happy with the course content, IUstaad offers a 10-day refund or credit for most content purchases; this is not valid for Subscription Plan purchases / Monthly tuition fees. Subsequent advance payment will be refunded case by a case basis. iUstaad has no obligation and can take responsibility for Money transfers to teachers outside the iUstaad payment gateway. The teacher recommendation is based on qualifications and experience. Students learning outside the portal with a recommended teacher must negotiate and work out with the respective teacher.

4. Content and Behavior Rules

You can only use IUstaad for lawful purposes. You're responsible for all the content that you post on our platform. You should keep the reviews, questions, posts, courses, and other content you upload in line with the law and respect the intellectual property rights of others. We can ban your account for repeated or major offenses. If you think someone infringes on our platform's copyright, let us know.

You may not access or use the Services or create an account for unlawful purposes. Your use of the Services and behavior on our platform must comply with applicable local or national laws or regulations of your country. You are solely responsible for the knowledge of and compliance with such laws and regulations that apply to you.

If you are a student, the Services enable you to ask questions to the instructors of courses or other content you are enrolled in, and to post reviews of content. For specific content, the instructor may invite you to submit content as "homework" or tests. Don't post or submit anything that is not yours.

6. Using IUstaad at Your Own Risk

Anyone can use IUstaad to create and publish content and instructors and we enable instructors and students to interact for teaching and learning. Like other platforms where people can post content and interact, some things can go wrong, and you use IUstaad at your own risk.

Our platform model means we do not review or edit the content for legal issues, and we are not in a position to determine the legality of content. We do not exercise any editorial control over the content that is available on the platform and, as such, do not guarantee in any manner the reliability, validity, accuracy, or truthfulness of the content. If you access content, you rely on any information provided by an instructor at your own risk.

By using the Services, you may be exposed to content that you consider offensive, indecent, or objectionable. IUstaad has no responsibility to keep such content from you and no liability for your access or enrollment in any course or other content, to the extent permissible under applicable law. This also applies to any content relating to health, wellness, and physical exercise. You acknowledge the inherent risks and dangers in the strenuous nature of these types of content, and by accessing such content you choose to assume those risks voluntarily, including risk of illness, bodily injury, disability, or death. You assume full responsibility for the choices you make before, during, and after your access to the content.

When you interact directly with a student or an instructor, you must be careful about the types of personal information that you share. While we restrict the types of information instructors may request from students, we do not control what students and instructors do with the information they obtain from other users on the platform. You should not share your email or other personal information about you for your safety.

We do not hire or employ instructors nor are we responsible or liable for any interactions involved between instructors and students. We are not liable for disputes, claims, losses, injuries, or damage of any kind that might arise out of or relate to the conduct of instructors or students.

When you use our Services, you will find links to other websites that we don't own or control. We are not responsible for the content or any other aspect of these third-party sites, including their collection of information about you. You should also read their terms and conditions and privacy policies.

7. IUstaad's Rights

We own the IUstaad platform and Services, including the website, present or future apps and services, and things like our logos, API, code, and content created by our employees. You can't tamper with those or use them without authorization.

All right, title, and interest in and to the IUstaad platform and Services, including our website, our existing or future applications, our APIs, databases, and the content our employees or partners submit or provide through our Services (but excluding content provided by instructors and students) are and will remain the exclusive property of IUstaad and its licensors. Nothing gives you a right to use the IUstaad name or any of the IUstaad trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding IUstaad or the Services is entirely voluntary and we will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.

You may not do any of the following while accessing or using the IUstaad platform and Services:

   Access, tamper with, or use non-public areas of the platform (including content storage), IUstaad'scomputer systems, or the technical delivery systems of IUstaad'sservice providers.

   Disable, interfere with, or try to circumvent any of the features of the platforms related to security or probe, scan, or test the vulnerability of any of our systems.

   Copy, modify, create a derivative work of, reverse engineer, reverse assemble, or otherwise attempt to discover any source code of or content on the IUstaad platform or Services.

   Access or search or attempt to access or search our platform by any means (automated or otherwise) other than through our currently available search functionalities that are provided via our website, mobile apps, or API (and only pursuant to those API terms and conditions). You may not scrape, spider, use a robot, or use other automated means of any kind to access the Services.

   In any way use the Services to send altered, deceptive, or false source-identifying information (such as sending email communications falsely appearing as IUstaad); or interfere with, or disrupt, (or attempt to do so), the access of any user, host, or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the platforms or services, or in any other manner interfering with or creating an undue burden on the Services.

8. Subscription Terms

This section covers additional terms that apply to your use of our subscription-based collections as a student ("Subscription Plans"). By using a Subscription Plan, you agree to the additional terms in this section. Note that use of IUstaad Business is not subject to these Terms, but is instead governed by the agreement between IUstaad and the subscribing organization.

8.1 Subscription Plans

During your subscription to a Subscription Plan, you get a limited, non-exclusive, non-transferable license from us to access and view the content included in that Subscription Plan via the Services. With the exception of the lifetime access license grant, the terms included in the "Content Enrollment and Lifetime Access" section above apply to enrollments via Subscription Plans.

Your Subscription Plan may also include access to interactive environments, such as workspaces ("Interactive Sessions"). Interactive Sessions may be provided by a third party, subject to its own agreement or terms and conditions. You're responsible for complying with the terms and conditions of any third party provider.

The subscription that you purchase or renew determines the scope, features, and price of your access to a Subscription Plan. You may not transfer, assign, or share your subscription with anyone else.

We reserve the right to revoke any license to use the content in our Subscription Plans for legal or policy reasons at any time and at our sole discretion, such as if we no longer have the right to offer the content through a Subscription Plan. Additional information on our right to revoke is included in the "Content Enrollment and Lifetime Access" section.

8.2 Account Management

If you cancel your subscription to a Subscription Plan, your access to that Subscription Plan will automatically end on the last day of your billing period. On cancellation, you will not be entitled to receive a refund or credit of any fees already paid for your subscription. For clarity, cancellation of a subscription does not terminate your IUstaad account.

8.4 Payments and Billing

The subscription fee will be listed at the time of your purchase. You can contact our sales@iustaad.com to learn more about where to find the fees and dates applicable to your subscription. We may also be required to add taxes to your subscription fee as described in the "Payments, Credits, and Refunds" section above. Payments are non-refundable and there are no refunds or credits for partially used periods, unless otherwise required by applicable law.

We reserve the right to change our Subscription Plans or adjust pricing for our Services at our sole discretion. Any price changes or changes to your subscription will take effect following notice to you, except as otherwise required by applicable law.

8.5 Interactive Session Restrictions

You may not do any of the following while accessing or using the Interactive Sessions:

   Use the Interactive Sessions for any purpose other than to perform the activities as instructed by IUstaad'slabs;

   Provide web, database, or forum access, or engage in cryptocurrency mining, on or through the Interactive Sessions;

   Access or use the Interactive Sessions in any commercial production environment;

   Take any action in the Interactive Sessions that results in disruption or interference of our Services or the stability of our infrastructure; or

   Use any data or information other than simulated, anonymous, non-personal, non-live data or information when accessing or using the Interactive Sessions.

These restrictions are in addition to those listed elsewhere in these Terms, including in the "Content and Behavior Rules" and "IUstaad's Rights" sections above.

8.6 Subscription Disclaimers

We make no guarantees as to the availability of any specific content in any Subscription Plan or as to any minimum amount of content in any Subscription Plan. At any point in the future, we reserve the right to offer or cease to offer additional features to any Subscription Plan, or to otherwise modify or terminate a Subscription Plan at our sole discretion. We have no responsibility to preserve or store the content inputted by you in connection with your use of any Subscription Plan. These disclaimers are in addition to those listed in the "Disclaimers" section below.

11. Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and IUstaad reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means, such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

12. How to Contact Us

The best way to get in touch with us is to contact our info@iustaad.com. We'd love to hear your questions, concerns, and feedback about our Services.

Thanks for teaching and learning with us!